If a device is not loading, blank screen appears, or doesn’t seem to working as usual, pressing the reset button on the device can solve these issues to get the device running again. Following the outline below how to find and press the reset button on the device in your area.

Using Reset Button to Reboot Device

Roku Ultra - Voice Remote Pro with Headphone Port

1. Press the small "reset" button on the Roku streaming device/box that is attached to the back of the TV. This will reset the device.

Note: only press the button, Do Not Hold the button as this will do a whole factory reset and will require a setup. Here is a helpful link with some instructions on how to do this.

Roku Streaming Stick - Voice Remote without a headphone port

1. Press the small "reset" button on the Roku streaming device/box that is plugged to the HDMI port of the TV. This will reset the device.

Note: only press the button, Do Not Hold the button as this will do a whole factory reset and will require a setup. Here is a helpful link with some instructions on how to do this.